LMN Review 2026: Pricing, Pros, Cons, Alternatives

What you're buying with LMN, and what the demo skips

LMN earns its money with a landscape contractor running roughly 3 to 15 crews, somewhere between 10 and 50 employees, on a mix of recurring residential and commercial maintenance contracts plus design-build installation work, where the owner is trying to stop guessing at margin and start bidding off a real overhead recovery number. If that's you, it does the job. The sections below are the parts worth checking before you sign. But the fit is narrower than the marketing suggests, and the price isn't the whole cost.

It starts at $297/month. And pricing was verified on 7 August 2026, so you can check every figure below in a browser tab.

Who should be shortlisting LMN

It fits a landscape contractor running roughly 3 to 15 crews, somewhere between 10 and 50 employees, on a mix of recurring residential and commercial maintenance contracts plus design-build installation work, where the owner is trying to stop guessing at margin and start bidding off a real overhead recovery number. That's the half most reviews print. Here's the other half, which is the one worth your time.

Don't buy it if you're A solo operator or a two-person mowing outfit doing residential maintenance, under roughly $250K in revenue. Starter is $297/month before an unpriced onboarding fee, which is more than a full-time seasonal helper costs for a week. The tier is described as fitting 'companies with less than 10 employees', but the budget-based estimating engine only pays for itself when there's enough overhead to recover and enough crew hours to cost. And at two people the owner already knows where the time went. A free trial reviewer said it directly: 'My only con would be that i cant really afford it at this current time in my buisness.' Look at Jobber instead.

Don't buy it if you're A tree care or plant health care company that doesn't do landscape installation. Granum sells a separate product for exactly this work. SingleOps is positioned as 'Our secure and reliable software platform dedicated to arborists' and starts at $220/month billed monthly, which is $77/month less than LMN Starter. So buying LMN for tree care means paying more for a product the same vendor has told you is aimed elsewhere. Look at SingleOps instead.

Don't buy it if you're A contractor whose books are on Xero or Sage, or who runs payroll through a system that needs a direct connection. The integrations directory lists QuickBooks Online and Desktop as the only accounting destination. There's no Xero path and no Sage path, and no payroll provider is named as a partner. And everything else is a Zapier build, and Zapier isn't available on the Starter tier. So switching your accounting platform to accommodate your field software is the tail wagging the dog. Look at Aspire instead.

Don't buy it if you're A buyer who needs to be able to leave quickly, for example a company being sold, a seasonal startup testing a first system, or an owner running a genuine head-to-head trial against another platform. The exit is slow by design. Fees are 'non-cancelable' and 'non-refundable', the term auto-renews unless you give sixty days written notice, and cancellation was deliberately removed from the app so it has to go through Support or an Account Manager. And none of that is unusual in SaaS contracts, but it's the opposite of what a buyer who wants optionality should sign. Look at Jobber instead.

What LMN costs

You can read LMN's prices without booking anything. So the headline figure is the easy part. What the entry tier quietly leaves out is the question.

LMN sells two different kinds of seat and counts them separately. Starter bundles 1 office/crew lead license with 5 crew member licenses at $297/month, and Professional bundles 3 office/crew lead licenses with 15 crew member licenses at $648/month. Both tiers carry the same footnote, that 'Additional licenses are available for a fee', and the vendor does not publish what an extra office seat or an extra crew seat costs. Enterprise is described only as starting at 100 users. So the published figure is a floor for a specific headcount shape, not a price for your headcount, and a contractor with 4 office staff on the Starter bundle is already outside the quoted number.

There is a discount for paying annually up front: LMN publishes no annual discount. Both priced tiers are shown once, as '$297/mo, billed monthly*' and '$648/mo, billed monthly*', with no monthly-versus-annual toggle on the page. This is worth noticing because Granum's sibling product SingleOps, on the same website and the same template, does publish both, showing SingleOps Essential at '$220/mo, billed monthly' next to '$200/mo, billed annually'. The annual column exists in the company's pricing system. LMN just does not show one. And an annual prepay discount tells you an annual commitment exists, which is worth knowing before anyone mentions a term length out loud.

What a LMN quote leaves out

Payment processing. Ask for the LMN Pay card rate and the ACH rate in writing before you sign, and ask specifically whether the Stripe transaction fee is charged on the invoice total or on the invoice total plus any processing fee you pass through. The vendor's own help article says the Stripe fee 'will be applied to all transactions on the full amount that you receive (invoice amount + Stripe Processing fee)', so surcharging your customer also enlarges the base the processor charges you on. And the marketing page declines to give a number at all, saying only that 'Exact rates are available when you connect your account or speak with our team.'

Implementation and onboarding. An onboarding fee is mandatory and unpriced. Every headline price on the pricing page carries an asterisk, and the asterisk resolves to a single line at the bottom of the plan comparison: '*After a one-time onboarding fee'. The page also names three separate onboarding products, Starter Launch, Professional Launch and Enterprise Launch, and attaches a dollar figure to none of them. So the real first-year cost of Starter is $297/month multiplied by twelve plus an unknown, and the vendor has structured the page so the unknown is the only thing you cannot calculate.

Minimum term. Granum's terms of use set a floor rather than a fixed term, stating that 'in no event will a subscription term be shorter than thirty (30) days'. The actual committed term lives on your order form, not on the website, and the LMN help centre confirms this by saying cancellation terms including 'treatment of annual commitments' are 'based on your subscription agreement and order form'. A buyer reading the pricing page sees monthly billing and could reasonably assume a monthly commitment. The paper does not promise one.

Getting out. There is no early exit and no refund. Section 5.1 of the terms of use states that 'payment obligations are non-cancelable and fees paid are non-refundable'. Combined with the 60-day non-renewal notice, a contractor who decides in month two that the software is wrong for the business still owes the balance of the term and then has to give notice before the term that follows.

Auto-renewal. Subscriptions renew automatically and the notice window is long. Section 11.1 states that 'subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year' unless 'Customer gives Granum written notice of non-renewal at least sixty (60) days before the end'. Section 5.1 also reserves a price increase at each renewal, and the customer pre-agrees to it: 'Customer agrees to an annual increase in fees for subscription services of up to 5%'. Miss the 60-day window on a one-year term and you are committed for another year at a rate that can be 5% higher than the one you signed.

Modules sold separately. , , . The LMN figure worth writing down is the one with your day-one modules already in it, not the headline tier.

Third-party services you will also pay for. . These are not on LMN's invoice, and they are still part of what this decision costs you every month.

Everything that is not the LMN subscription

The subscription is the part everyone quotes. These are the lines that land afterwards, and the ones we could not find are named as unpublished rather than left blank.

Sold separately. , , . Price the configuration you'll really run, because an add-on you need on day one is part of the price.

Third-party services you'll also pay for. . None of these are on LMN's invoice, and all of them are part of what this decision costs every month.

The six workflows you pay for

Feature totals are noise. So a shop in this category lives or dies on six things, and those are the six to grade, and each one below carries the evidence it's graded on.

The budget comes first, and the estimate is derived from it rather than guessed alongside it This is the reason LMN exists and the reason people tolerate the learning curve. The contractor builds an annual budget with overhead recovery in it, and every estimate then prices off that budget, so a bid carries the company's real cost of doing business rather than a remembered hourly rate. Reviewers describe the effect in almost identical terms. A president with two years on the platform says 'It has given us the confidence to bid without questioning the numbers.' An owner says it 'Really opened my eyes to my true numbers.' And the same mechanism produces the most common complaint, because forcing the breakdown is what makes it slow. And an office operations manager, environmental services, Less than 6 months on the platform, writing on 2026-05-06, reports it the same thing: "The estimates force you to break down so much that it can be unhelpful at times."

Crews clock in from the LMN Crew app and hours land against the job, not against a generic timesheet The crew app is how estimated hours meet actual hours, which is what makes job costing possible at all. A director of operations describes the mechanic: 'The mobile app allows the crews to clock in and out directly from job sites, making it easy to accurately assign labour hours to the correct project.' The weak point is adoption rather than concept. And the app itself carries a 3.3 App Store rating, and one reviewer flagged a display problem where 'A team at a job site will see 1.5 hours' when the man-hour figure was expected to read differently.

Real-time job costing is a Professional feature, so the Starter tier costs jobs after the fact The pricing page puts 'Real-Time Job Costing' and 'Equipment & Material Costing' in the Professional column, and the help centre confirms the upgrade motivation, describing real-time job costing as the ability to 'Track estimated vs. actual performance while jobs are in progress'. That distinction matters more than it sounds. Finding out a job went over on day two lets you fix it. Finding out at invoicing lets you record it. So a contractor buying Starter specifically to control margin is buying the reporting version of that capability, not the intervention version.

LMN Pay runs on Stripe and recently replaced the older Fiserv and Payrix rails Payments are native through LMN Pay, and the vendor says 'Most deposits arrive within 2 business days' with card, ACH and debit supported. And the help centre still carries live articles for the previous processors, including 'Payment Voids & Refunds | Fiserv & Payrix' alongside the newer Stripe articles, which tells you a processor migration happened recently enough that both sets of documentation are in service. One reviewer flagged the onboarding cost of that: 'The amount of time it took for LMN Pay. It took a while for my company to be set up.' A senior accountant, real estate, Less than 6 months on the platform, puts it it plainly: "The amount of time it took for LMN Pay. It took a while for my company to be set up."

Scheduling handles multiple departments running on different rhythms, and it's the module reviewers most often want improved An office operations manager praises 'The ease of scheduling multiple departments that all run differently', which is the real problem for a company doing weekly maintenance routes, one-off installs and snow response out of the same crew pool. But this is also where the complaints cluster. An owner switching from another system said 'Scheduling jobs seems to be a pain compared to last CRM. Needs simplified.' And another asked for colour coding: 'I'd love to be able to use colors to quickly tell apart weekly.' An owner, facilities services, Less than 6 months on the platform, describes it it plainly: "Scheduling jobs seems to be a pain compared to last CRM. Needs simplified."

Support is the single most praised thing about LMN, and it's also the thing that's priced separately Nearly every positive review names a person or the team rather than a feature. One owner says 'Customer service is second to none and the whole team is super friendly.' Another calls the onboarding and continued support 'unmatched compared to other big players.' And the commercial structure behind that is the Launch package, sold as Starter Launch, Professional Launch or Enterprise Launch and charged as the one-time onboarding fee. So the experience people rate highly is a paid product, and at least one reviewer got a thinner version of it: 'Felt as if on boarding was very rushed.'

LMN per trade, not per company size

The LMN integration that decides everything else

QuickBooks Online connects both ways, on every plan. QuickBooks Desktop connects both ways, on every plan. Xero connects, on every plan. Your costs map through cost codes, so test yours against your own chart of accounts before you commit. A code your books don't recognise is how a labour charge quietly lands somewhere useless.

Past those, the road ends. Xero and Sage, Dedicated payroll providers such as ADP or Gusto, Google Calendar and Microsoft 365 calendar, Review and reputation platforms do not connect. So if your books run on an ERP rather than the platforms named above, weigh that before anything else.

Beyond accounting it connects to Stripe (The payments rail underneath LMN Pay, supporting credit card, ACH and debit, with payouts and fees visible inside LMN under a Payout tab. Stripe is not an integration the customer chooses so much as the infrastructure LMN's own payments module runs on.), Greenius by Granum (Granum's own crew training and safety platform, connecting to both LMN and LMN Crew so crews reach training courses from the same app they clock into jobs with. It is listed as a paid add-on against all three LMN tiers with no price published.), Beam AI (AI-driven property measurement and takeoff, pulling site dimensions into LMN for bidding. This is the only genuinely third-party, non-accounting, non-Granum integration on the directory.), Zapier (The catch-all bridge to anything LMN does not connect to natively, named on the pricing page as a Professional-tier feature and therefore unavailable on Starter at $297/month.). A public API exists: LMN publishes no public API or developer documentation on its site, and the integrations page does not mention one. The stated answer for anything outside the five named partners is Zapier, framed as what to use when you 'need to push LMN data into a tool we don't integrate with directly'. Since Zapier appears in the Professional feature list rather than the Starter list, the practical position is that a $297/month customer has no programmatic route out of the platform at all.

What happens when LMN breaks

What happens when you want to leave LMN

Nobody reads this section before they buy, and it's the one that costs money afterwards. Four terms decide what leaving looks like.

Minimum term. Granum's terms of use set a floor rather than a fixed term, stating that 'in no event will a subscription term be shorter than thirty (30) days'. The actual committed term lives on your order form, not on the website, and the LMN help centre confirms this by saying cancellation terms including 'treatment of annual commitments' are 'based on your subscription agreement and order form'. A buyer reading the pricing page sees monthly billing and could reasonably assume a monthly commitment. The paper does not promise one.

Auto-renewal. Subscriptions renew automatically and the notice window is long. Section 11.1 states that 'subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year' unless 'Customer gives Granum written notice of non-renewal at least sixty (60) days before the end'. Section 5.1 also reserves a price increase at each renewal, and the customer pre-agrees to it: 'Customer agrees to an annual increase in fees for subscription services of up to 5%'. Miss the 60-day window on a one-year term and you are committed for another year at a rate that can be 5% higher than the one you signed.

Early termination. There is no early exit and no refund. Section 5.1 of the terms of use states that 'payment obligations are non-cancelable and fees paid are non-refundable'. Combined with the 60-day non-renewal notice, a contractor who decides in month two that the software is wrong for the business still owes the balance of the term and then has to give notice before the term that follows.

Payment processing. Ask for the LMN Pay card rate and the ACH rate in writing before you sign, and ask specifically whether the Stripe transaction fee is charged on the invoice total or on the invoice total plus any processing fee you pass through. The vendor's own help article says the Stripe fee 'will be applied to all transactions on the full amount that you receive (invoice amount + Stripe Processing fee)', so surcharging your customer also enlarges the base the processor charges you on. And the marketing page declines to give a number at all, saying only that 'Exact rates are available when you connect your account or speak with our team.'

LMN, from the people who bought it

What LMN's competition charges

Four or five products a shop looking at LMN would also be looking at. Each row carries what the vendor publishes, plus what it does better and worse.

SingleOps. Tree care and plant health care work, which is what it is explicitly built for. And it's also the more transparent purchase from the same vendor, because SingleOps publishes both a monthly and an annual rate, shows the incremental per-user cost on the page, and doesn't footnote its prices with an unpriced onboarding fee. But Landscape budgeting depth. LMN's overhead recovery and budget-first estimating engine is the thing landscapers switch for, and SingleOps is aimed at arborists rather than at design-build and maintenance crews.

Jobber. Getting a small crew running this week at a fraction of the cost, with self-serve signup and no onboarding fee gate. And for a one to three person operation the difference between $24 and $297 plus an unknown implementation charge is decisive on its own. But Overhead recovery and budget-based estimating. Jobber prices jobs and doesn't make you build a company budget first, so the specific discipline that LMN buyers describe as eye-opening isn't the product.

Service Autopilot. Route-density lawn maintenance and marketing automation. And its top tier is built around Automations for client follow-up, which is precisely the thing one LMN reviewer put on a wish list when asked what was missing. But Design-build and installation estimating. And it also carries its own sign up fee, so the same first-year budgeting caution that applies to LMN applies here.

Aspire. Large commercial landscape operations running multiple branches. And its licensing model is the mirror image of LMN's, because Aspire states there's 'no limit to the number of users' and charges one fee, so a company with a lot of office staff isn't penalised per seat the way an LMN Starter customer is. But Price transparency and small-company fit. Aspire publishes no dollar figure at all, saying only that 'Pricing varies based on company size, complexity, and what solution best fits your business', and it's aimed well above the crew band LMN Starter serves.

Who should not buy LMN

Don't buy LMN if you're A solo operator or a two-person mowing outfit doing residential maintenance, under roughly $250K in revenue. Starter is $297/month before an unpriced onboarding fee, which is more than a full-time seasonal helper costs for a week. The tier is described as fitting 'companies with less than 10 employees', but the budget-based estimating engine only pays for itself when there's enough overhead to recover and enough crew hours to cost. And at two people the owner already knows where the time went. A free trial reviewer said it directly: 'My only con would be that i cant really afford it at this current time in my buisness.' Look at Jobber instead.

Don't buy LMN if you're A tree care or plant health care company that doesn't do landscape installation. Granum sells a separate product for exactly this work. SingleOps is positioned as 'Our secure and reliable software platform dedicated to arborists' and starts at $220/month billed monthly, which is $77/month less than LMN Starter. So buying LMN for tree care means paying more for a product the same vendor has told you is aimed elsewhere. Look at SingleOps instead.

Don't buy LMN if you're A contractor whose books are on Xero or Sage, or who runs payroll through a system that needs a direct connection. The integrations directory lists QuickBooks Online and Desktop as the only accounting destination. There's no Xero path and no Sage path, and no payroll provider is named as a partner. And everything else is a Zapier build, and Zapier isn't available on the Starter tier. So switching your accounting platform to accommodate your field software is the tail wagging the dog. Look at Aspire instead.

Don't buy LMN if you're A buyer who needs to be able to leave quickly, for example a company being sold, a seasonal startup testing a first system, or an owner running a genuine head-to-head trial against another platform. The exit is slow by design. Fees are 'non-cancelable' and 'non-refundable', the term auto-renews unless you give sixty days written notice, and cancellation was deliberately removed from the app so it has to go through Support or an Account Manager. And none of that is unusual in SaaS contracts, but it's the opposite of what a buyer who wants optionality should sign. Look at Jobber instead.

The verdict, by shop size

Solo operator or two-person residential maintenance outfit

No. The maths doesn't work and the contract makes a mistake expensive. At $297/month plus an onboarding fee the vendor won't quote, you're paying enterprise-shaped money to formalise cost knowledge you already carry in your head. Worse, the exit is slow: fees are non-refundable, the term auto-renews, and cancelling requires a conversation with Support rather than a button. So a business this size should be buying optionality, and LMN is explicitly not selling it. Jobber's $24/month entry is the honest comparison here. This band runs 1 to 2 on the crew, doing residential and service work, and that's the profile the recommendation is written for.

Growing landscape company, roughly 3 to 9 employees, mixed residential maintenance and installation

Only under conditions, and they are worth being honest about. This is the band Starter is aimed at, and the budget engine genuinely earns its keep here because it's the point where an owner stops being able to hold every job's cost in memory. Two conditions apply. First, get the Launch fee as a written number and add it to twelve months of subscription before you compare anything, because $297 isn't the price. Second, check whether anything in your stack needs Zapier, because Zapier lives on the $648 tier and that changes the comparison entirely. And if both clear, the reviewer pattern is strongly positive and the support experience is the most praised part of the product. This band runs 3 to 9 on the crew, doing residential and service work, and that's the profile the recommendation is written for.

Established landscape contractor, 10 to 50 employees, residential and commercial maintenance plus design-build

Yes, and this is the shape the product is built for. This is the fit the product was designed for and the band where Professional's real-time job costing changes decisions rather than just recording them. And the Capterra pattern at this size is consistent: presidents and owners describe bidding with confidence and seeing true numbers for the first time. The friction reviewers report, complexity and clickiness, is a fair trade when there's enough overhead and enough crew hours to justify the rigour. Still negotiate the 5% renewal escalator and diary the 60-day non-renewal date on day one. This band runs 10 to 50 on the crew, doing residential and commercial and service work, and that's the profile the recommendation is written for.

Multi-location operation at or above 100 users

Only under conditions, and they are worth being honest about. Enterprise is real, offering multi-location management and a dedicated Launch package, but it's entirely unpriced and starts at 100 users, so the whole cost picture moves behind a sales conversation. So at this size compare directly against Aspire, whose unlimited-user single-licence model is structurally friendlier to a company with a large office headcount than LMN's split of office licences and crew licences with both charged separately for overage. This band runs 100 or more on the crew, doing commercial and residential and service work, and that's the profile the recommendation is written for.

Tree care or plant health care company with no landscape installation work

No. Granum has already answered this question by selling a different product for it. SingleOps is described on the same website as the platform 'dedicated to arborists' and it starts at $220/month billed monthly, which is cheaper than LMN Starter and comes with a published annual rate on top. So choosing LMN for pure tree care means paying more for a worse fit from the same company. This band runs 1 or more on the crew, doing residential and commercial and service work, and that's the profile the recommendation is written for.

Snow and ice contractor operating a seasonal-only business

Only under conditions, and they are worth being honest about. LMN markets to snow and ice work directly and the budget engine handles seasonal overhead recovery well, which is exactly the hard part of pricing snow. But the contract is the problem. A subscription that auto-renews for a full year and requires sixty days written notice doesn't naturally match a business that runs hard for five months and goes quiet for seven. So ask explicitly whether a seasonal or reduced off-season term is available on the order form before you sign an annual commitment. This band runs 2 or more on the crew, doing commercial and service work, and that's the profile the recommendation is written for.

What we checked on LMN, and what we didn't

We didn't run LMN on a live job, and we won't imply otherwise. The basis is 11 vendor pages for LMN, read on 7 August 2026, and every review we could retrieve, sorted by complaint. Prices were checked the same day. Nothing here is carried forward from an older sweep.

So: 14 quotes on this page, 14 from Capterra.

And https://www.softwareadvice.com/landscape/lmn-profile/ returned HTTP 403 on direct fetch, https://support.golmn.com/hc/en-us/search returned HTTP 403 on the rendered search page, so the Zendesk help centre API at /api/v2/help_center was used instead to locate and read articles, G2 was not reachable for this product, TrustRadius was not reachable for this product, Trustpilot was not reachable for this product and Reddit was not reachable for this product refused automated retrieval for LMN. Forum and social threads are the ones people most want quoted, and they are exactly the ones we cannot verify, so none of them are here.

What that leaves untested: the Google Play listings for com.golmn.lmncrew and com.golmn.lmncrmapp were located but their review text was not read. And everything above is eleven vendor pages and a review corpus, which is documentary rather than hands-on.