Fergus Review 2026: Pricing, Pros, Cons, Alternatives

Whether Fergus is worth it

Fergus earns its money with a one to ten person residential and light commercial service trade running day work and small jobs, where supplier invoices landing against the right job matters more than multi-phase project scheduling. If that's you, it does the job. The sections below are the parts worth checking before you sign. But the fit is narrower than the marketing suggests, and the price isn't the whole cost.

It starts at NZ$53/month. And pricing was verified on 7 August 2026, so you can check every figure below in a browser tab.

Who Fergus is for, and who it isn't

It fits a one to ten person residential and light commercial service trade running day work and small jobs, where supplier invoices landing against the right job matters more than multi-phase project scheduling. That's the half most reviews print. Here's the other half, which is the one worth your time.

Don't buy it if you're a contractor running multi-phase commercial projects with progress claims and retentions. Fergus is built around job cards, day work and supplier invoices. Once your money is tied up in phased claims and variations across a long build, you want a product whose core object is a contract rather than a job. Look at Knowify instead.

Don't buy it if you're a growing shop that wants the software bill to stay flat while the crew grows. The per-user model means every hire raises the subscription, and there's no unlimited-user tier. So a flat platform fee overtakes it well before you're large. Look at Service Fusion instead.

Don't buy it if you're a United States or United Kingdom shop that runs its books on MYOB. The MYOB integration page lists Australia and New Zealand only. Xero covers all four markets and QuickBooks covers Australia, the United Kingdom and the United States. But MYOB doesn't travel. Look at Jobber instead.

Don't buy it if you're a New Zealand shop already committed to QuickBooks Online. The QuickBooks integration page lists Australia, the United Kingdom and the United States as available regions and doesn't list New Zealand, so the accounting sync that made you pick QuickBooks may not be on the table.

What Fergus costs

The tiers are public. And that's worth more than it sounds in a category where half the vendors make you ask.

Fergus bills per person, not per company. The help centre states it plainly, and the terms of service repeat it, so the headline price on the pricing card is the floor for one full user rather than the price of the account. Three user classes exist at three different rates: full users at the plan rate, timesheet users from NZ$26 a month, and contractor users at NZ$4 per day of activity.

The Fergus costs that show up later

Payment processing. Card payments taken through Fergus run at 2.95% plus $0.30 per transaction in New Zealand and the United States, 1.95% plus $0.30 in Australia, and 1.6% plus £0.20 in the United Kingdom. That is a four-way spread on the same product, so check the rate for your own market rather than the one you read about.

Implementation and onboarding. Setup and training is listed as "from $0" on the New Zealand, Australian and United States pricing pages and as "Included" on the United Kingdom page, and a free one hour onboarding session with a product specialist is listed as standard. The word "from" sets a floor of zero rather than a ceiling, so anything past that hour is unpriced.

Minimum term. There is no minimum term. Billing is monthly with no lock-in contract, and the agreement runs from the first day you access the service until either side terminates it by written notice.

Getting out. No exit fee applies, but there is no pro rata refund either. You pay through the end of the calendar month you cancel in, the final invoice is generated on the 1st of the following month, and the terms state that refunds are otherwise unavailable on termination.

Auto-renewal. The agreement rolls month to month rather than renewing on a fixed anniversary, and it continues until one party gives written notice by email. Fergus also reserves the right to change fees on advance notice and to withdraw a subscription package entirely on advance notice.

Modules sold separately. Timesheet users, Contractor users, Certificates, SMS alerts and reminders, Credit card payments. The Fergus figure worth writing down is the one with your day-one modules already in it, not the headline tier.

The Fergus line items nobody mentions

The subscription is the part everyone quotes. These are the lines that land afterwards, and the ones we could not find are named as unpublished rather than left blank.

Sold separately. Timesheet users, Contractor users, Certificates, SMS alerts and reminders, Credit card payments. Price the configuration you'll really run, because an add-on you need on day one is part of the price.

The five workflows you pay for

Feature totals are noise. So a shop in this category lives or dies on five things, and those are the five to grade, and each one below carries the evidence it's graded on.

Supplier invoices landing on the right job. This is the part Fergus has invested in hardest. Its marketplace carries 78 supplier listings against only 13 software integrations, which tells you where the product's centre of gravity sits. And reviewers describe the supplier to Fergus to accounting chain as the thing that stops materials going unbilled.

Two-way accounting sync, but which one depends on your country. Xero is the only integration available in all four Fergus markets and Fergus describes it as a real-time two-way sync built on Xero's API. MYOB runs two-way in Australia and New Zealand only. And QuickBooks runs two-way in Australia, the United Kingdom and the United States, but the page doesn't list New Zealand. But an owner/director, construction, 2-10 employees, 6-12 months on the platform, says it differently: "I originally tried to do use it with MYOB, but that did not work well so had to shift to Zero at the same time as setting up Fergus"

Quoting to invoice, with a hard edge after publish. The quote to job to invoice path is the reason most reviewers bought it, and it works. But what catches people is the finality: a published quote can't be edited or added to, and an approved invoice is hard to change. But an account executive, business supplies and equipment, 1-2 years on the platform, reports it it differently: "You are not able to edit/ add to a published quote."But an electrician/inspector, construction, 1-2 years on the platform, reports it it differently: "I have found the GPS to be a little slow to load. Also the fact invoices can't be easily edited after approved can be a little frustrating."

Three user classes at three prices, and the middle one is thin. Full users pay the plan rate, timesheet users pay from NZ$26 a month, and contractor users pay NZ$4 per day of activity, capped at one charge per day. Contractors get job creation, time entries and health and safety pages but can never sign certificates, do sign offs, create customer invoices or process supplier invoices. Reviewers say the timesheet class is too limited while a full seat is too much for the same person. But a director/worker, 2+ years on the platform, puts it it differently: "The time sheet user can't search for created jobs if not assigned or add photos (not sure if that is a setting issue). Feels like they are very limited but yet a full user is too much for their position level."

Fergus Go on the phone. The field app is separately branded and reviewed. It holds 4.56 stars from 874 ratings on the New Zealand App Store, which is a healthy score for a trade app, though reviewers on the desktop side note that apprentices and material entry are weaker on mobile than in the office. A general manager, construction who reviewed it on 2018-03-30 describes it: "There are some little thing in the calender that are a bit clumsy, very limited app use for an apprentice and inputting material onto a job card though the app."

Fergus trade fit

The Fergus accounting link, and where it stops

Xero connects both ways, on every plan. MYOB connects both ways, on every plan. QuickBooks connects both ways, on every plan. Your costs map through cost codes, so test yours against your own chart of accounts before you commit. A code your books don't recognise is how a labour charge quietly lands somewhere useless.

Past those, the road ends. QuickBooks in New Zealand, MYOB outside Australia and New Zealand, Native software integrations generally do not connect. So if your books run on an ERP rather than the platforms named above, weigh that before anything else.

Beyond accounting it connects to Zapier (No-code bridge to other software, which is how Fergus covers everything it has no native integration for.), Groundplan (Takeoff and estimating, featured at the top of the marketplace.), Bunnings Trade New Zealand (Live PowerPass pricing pulled into quotes.), Trade supplier directory (Supplier invoice and price book feeds from merchants including Reece, Plumbing World, Mico, Corys, PlaceMakers, ITM, Tradelink, Rexel, Travis Perkins and Wolseley.). A public API exists: Fergus publishes documented REST APIs with a choice of OAuth or personal access tokens, but access begins with a conversation rather than a self-serve key, and no price or approval criteria are published.

What happens when Fergus breaks

Fergus lock-in, in plain terms

Nobody reads this section before they buy, and it's the one that costs money afterwards. Four terms decide what leaving looks like.

Minimum term. There is no minimum term. Billing is monthly with no lock-in contract, and the agreement runs from the first day you access the service until either side terminates it by written notice.

Auto-renewal. The agreement rolls month to month rather than renewing on a fixed anniversary, and it continues until one party gives written notice by email. Fergus also reserves the right to change fees on advance notice and to withdraw a subscription package entirely on advance notice.

Early termination. No exit fee applies, but there is no pro rata refund either. You pay through the end of the calendar month you cancel in, the final invoice is generated on the 1st of the following month, and the terms state that refunds are otherwise unavailable on termination.

Payment processing. Card payments taken through Fergus run at 2.95% plus $0.30 per transaction in New Zealand and the United States, 1.95% plus $0.30 in Australia, and 1.6% plus £0.20 in the United Kingdom. That is a four-way spread on the same product, so check the rate for your own market rather than the one you read about.

Fergus, from the people who bought it

What else you should be pricing beside Fergus

The shortlist a buyer weighing Fergus would put together. Billing units differ, so read the unit rather than the figure.

Tradify. The nearest like-for-like competitor and the other New Zealand product in this fight. Its per-user rate is published openly with no plan base to reason about, so the bill is easier to model. But Nothing like the same supplier invoice directory, which is the specific thing Fergus buyers keep naming as the reason they stayed.

ServiceM8. The direct answer to the per-user problem. ServiceM8 states outright that it doesn't charge per user, and the paid plans meter jobs per month instead. So a growing crew doesn't raise the bill. But The job cap becomes the constraint instead. A high-volume maintenance shop hits the ceiling and steps up in price bands rather than in seats.

Jobber. A much larger review corpus and the strongest mobile reputation in the category, plus consumer-facing features like online booking and client hub that Fergus doesn't lead with. But The same seat economics as Fergus, plus no supplier invoice ecosystem at all, which matters if your merchant relationships are where the admin lives.

Housecall Pro. Marketing and consumer booking features are built into the product rather than bolted on, which suits a residential service shop chasing repeat work. But It's a North American product with no supplier price book depth in Australasia or the United Kingdom, and the entry tier is a single seat.

Knowify. Contract jobs, change orders and phased job costing, which is the exact work Fergus is weakest at. But Dispatch and day work. It's built for contract construction rather than for a van turning up at a house.

Who should not buy Fergus

Don't buy Fergus if you're a contractor running multi-phase commercial projects with progress claims and retentions. Fergus is built around job cards, day work and supplier invoices. Once your money is tied up in phased claims and variations across a long build, you want a product whose core object is a contract rather than a job. Look at Knowify instead.

Don't buy Fergus if you're a growing shop that wants the software bill to stay flat while the crew grows. The per-user model means every hire raises the subscription, and there's no unlimited-user tier. So a flat platform fee overtakes it well before you're large. Look at Service Fusion instead.

Don't buy Fergus if you're a United States or United Kingdom shop that runs its books on MYOB. The MYOB integration page lists Australia and New Zealand only. Xero covers all four markets and QuickBooks covers Australia, the United Kingdom and the United States. But MYOB doesn't travel. Look at Jobber instead.

Don't buy Fergus if you're a New Zealand shop already committed to QuickBooks Online. The QuickBooks integration page lists Australia, the United Kingdom and the United States as available regions and doesn't list New Zealand, so the accounting sync that made you pick QuickBooks may not be on the table.

The verdict, by shop size

Sole operator or two-hander, residential service

Yes, and this is the shape the product is built for. At NZ$53 or US$31 for one seat with no lock-in, a fourteen day trial and no card required, the downside is one month of fees. The supplier invoice feeds alone save a sole trader real evenings if your merchants are on the list. This band runs 1 to 2 on the crew, doing residential and service work, and that's the profile the recommendation is written for.

Three to ten, residential and light commercial day work

Only under conditions, and they are worth being honest about. This is the band Fergus is built for, but the bill is per user and the add-ons stack. Model it properly: full seats at the plan rate, timesheet users from NZ$26, contractors at NZ$4 a day, certificates, SMS and 2.95% on any card payment. Then compare that total against a flat-fee product before you sign. This band runs 3 to 10 on the crew, doing residential and commercial and service work, and that's the profile the recommendation is written for.

Eleven or more staff

No. The published pricing stops at ten staff and everything above that is an unpriced custom plan. And the most recent review on the platform is a one star from a business in exactly this band whose headline says the product only suits a very small business. So you'd be buying on a quote you can't benchmark, into a size the review corpus doesn't support. This band runs 11 or more on the crew, doing residential and commercial and service work, and that's the profile the recommendation is written for.

Commercial project contractor running progress claims

No. Fergus organises the world around job cards and supplier invoices, not around contracts, variations and retentions. And a published quote can't even be edited after publish, which is the wrong shape for work where scope moves constantly. This band runs 5 or more on the crew, doing commercial work, and that's the profile the recommendation is written for.

Where all of this Fergus detail came from

And here's what we can and can't stand behind on Fergus. So here's the basis. We read 21 vendor pages for Fergus on 7 August 2026, and we went through the reviews looking for complaints rather than for averages. Prices were checked the same day. Nothing here is carried forward from an older sweep.

So: 16 quotes on this page, 14 from Capterra and two from Software Advice. Software Advice and GetApp share one Gartner Digital Markets review pool, so a matching score across them is one sample rather than two corroborating ones.

And G2 (HTTP 403), TrustRadius (HTTP 403), Trustpilot (HTTP 403) and Google Play (page returned truncated, no review text retrievable) refused automated retrieval for Fergus. Where their scores appear in third-party roundups we have left them out rather than pass on a number we could not open.

What that leaves untested: we didn't run a Fergus trial, so the per-user bill at a real headcount is reasoned from the published rates and the terms of service rather than from an invoice we received.. And everything above is 21 vendor pages and a review corpus, which is documentary rather than hands-on.