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Primary research · HVAC

Multi-step forms on HVAC websites

Share of brands using a multi-step (progressive) form anywhere on the site, out of the full trade sample.

1% across the 104 HVAC contractor websites we inspected.

1% of the 104 HVAC contractor websites Fervor Studio inspected split their form across more than one screen instead of showing every box at once.

Source: Fervor Studio, Contractor CRO Index 2026 (n=104 HVAC contractor websites in the United States and Canada, captured 2026-05-19 to 2026-05-22)

HVAC adoption is the lowest measured in the study, close to nonexistent. Given HVAC also runs the shortest forms, this is the one trade where skipping multi-step is a defensible call rather than an oversight. If the form is four fields, staging it adds friction instead of removing it.

That puts HVAC below the combined figure of 3.7% across all 380 brands , by 2.7 percentage points. Here is the same measurement in the other two trades we inspected.

Multi-step forms: HVAC against the other trades Fervor Studio inspected.
Trade Multi-step forms Sites
HVAC (this page) 1% 104
Roofing 3.1% 130
Remodeling 6.4% 146

Why it costs you work

Pair this number with the field-count number and the picture gets bleak. A large share of these brands ship long forms, and almost none of them break those forms up. So the customer meets the full wall at once. The fix is not shortening the form, necessarily. It is asking the easy question first and letting the commitment build.

Checking your own HVAC site

We checked whether any form on the site splits its questions across more than one screen instead of showing them all at once.

You do not need new software for this. If your form builder supports pages or sections, move the contact fields to step one and everything the office wants to step two. Then watch whether step-two completion is the number that drops, because that tells you what the office was really costing you.

Everything else we measured on HVAC sites

Everything Fervor Studio measured on 104 HVAC contractor websites.
Measurement HVAC
Sites people with disabilities cannot use 64.4%
Sites that are hard to use for the disabled 98.1%
How long sites take to load on a phone 6.24s
Quote form field count 29.9%
Named customer testimonials 52.9%
Before and after galleries 13.5%
Methodology and sources, for anyone checking our work
What was measured
Share of brands using a multi-step (progressive) form anywhere on the site, out of the full trade sample.
How we measured it
We checked whether any form on the site splits its questions across more than one screen instead of showing them all at once.
The technical version
multi-step / progressive-disclosure form signal detected in DOM (step indicators, wizard markup, or paginated field reveal)
Scope
all captured brands
Denominator
104 HVAC brands.
Collection window
2026-05-10 to 2026-05-22
Who ran it
Fervor Studio, first-party capture. Nobody paid to be included or excluded.
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