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Primary research · HVAC

Quote form field count on HVAC websites

Share of brands with a captured form whose most-complex form has 11+ user-facing fields (denominator excludes brands with no captured form).

29.9% 26 of the 87 HVAC brands that qualified for this measurement.

HVAC has the shortest forms in the study, and that fits the buying pattern. When the heat is out, nobody fills in a questionnaire, they call. HVAC operators appear to have learned this and stripped their forms accordingly, which makes the trade the one useful benchmark the other two can point at.

That puts HVAC below the combined figure of 39% across all 380 brands , by 9.1 percentage points. Here is the same measurement in the other two trades we inspected.

Trade Quote form field count Sites
HVAC (this page) 29.9% 104
Roofing 49.5% 130
Remodeling 35.8% 146

Why it costs you work

Every field is a chance to quit, and the person filling it in is often doing it one-handed. The uncomfortable part is that long forms usually exist for the office rather than the customer. Somebody in dispatch asked for the property age and the roof pitch and the preferred contact window so they would not have to ring back. So the form got longer, the office got its data, and the leads that never finished the form never showed up in any report.

Checking your own HVAC site

Open your own quote form on your phone and count the boxes. Then ask which of them you could get on the phone in fifteen seconds once somebody has already raised their hand. Those are the ones to cut.

Everything else we measured on HVAC sites

Measurement HVAC
Sites people with disabilities cannot use 64.4%
Sites that are hard to use for the disabled 98.1%
How long sites take to load on a phone 6.24s
Multi-step forms 1%
Named customer testimonials 52.9%
Before and after galleries 13.5%
What was measured
Share of brands with a captured form whose most-complex form has 11+ user-facing fields (denominator excludes brands with no captured form).
How we measured it
We opened the longest form on each site and counted the boxes a customer has to fill in, ignoring anything hidden.
The technical version, for anyone checking our work
visible_form_fields.count_visible_form_fields() on the most-complex form per brand; >= 11 user-facing fields
Scope
brands with a captured form
Denominator
87 HVAC brands qualified for this measurement, out of 104 we inspected.
Collection window
2026-05-10 to 2026-05-16
Who ran it
Fervor Studio, first-party capture. Nobody paid to be included or excluded.
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