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Primary research · Remodeling

Sites people with disabilities cannot use on remodeling websites

Share of brands with at least one critical violation across captured pages.

59.6% across the 146 remodeling contractor websites we inspected.

Remodeling posts the lowest critical rate of the three trades, and it is still nearly three in five brands. The pattern here is different from roofing. Remodeling sites lean on long consultation forms, and unlabelled inputs inside those forms are the single most common critical finding. So the defect is sitting on the page where the money changes hands.

That puts remodeling below the combined figure of 61.3% across all 380 brands , by 1.7 percentage points. Here is the same measurement in the other two trades we inspected.

Trade Sites people with disabilities cannot use Sites
Remodeling (this page) 59.6% 146
Roofing 60.8% 130
HVAC 64.4% 104

Why it costs you work

Two reasons to care, and the second one is the bigger number. First, accessibility on websites is law in Ontario and in several US states, and the letters demanding money over it go to small businesses, not just to big ones. Second, and this is the part people miss, the same faults that lock out a screen reader also make the page harder for everybody else: the low-contrast phone number nobody can read outdoors, the button too small to hit with a work glove on. That is a much larger group than you would guess, and none of them ring you to complain.

Checking your own remodeling site

Search for the free WAVE accessibility checker, paste in your quote page address rather than your homepage, and look at the red icons only. Red means somebody genuinely cannot use that part. If there are none, run it again on your busiest service page, because that is normally where the problems hide.

Everything else we measured on remodeling sites

Measurement Remodeling
Sites that are hard to use for the disabled 92.5%
How long sites take to load on a phone 7.57s
Quote form field count 35.8%
Multi-step forms 6.4%
Named customer testimonials 48.6%
Before and after galleries 44.5%
What was measured
Share of brands with at least one critical violation across captured pages.
How we measured it
We opened every page we could reach on each site and ran a free accessibility checker over it, the same kind you can run yourself in a browser, then counted only the faults it rates as blocking.
The technical version, for anyone checking our work
axe-core 4.10.2 WCAG 2.1 AA, evidence-verified, >=1 critical on any captured page
Scope
all captured pages
Denominator
146 remodeling brands.
Collection window
2026-05-10 to 2026-05-16
Who ran it
Fervor Studio, first-party capture. Nobody paid to be included or excluded.
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