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Fervor Grade™  /  The CRO Index  /  National Site Inspection
National Site Inspection — Roofing — Canada & United States

Thompson's Home Improvement

A Site Inspection of the highest-traffic organic pages across thiincomaha.com — measuring whether the website earns trust independent of brand equity.

Domain thiincomaha.com
Inspection Date March 19, 2026
Pages Inspected 4
68 /100 Weighted Score: Grade D (Probation)
Executive Summary

The Thompson's Home Improvement Site Inspection

Thompson's Home Improvement (www.thiincomaha.com) is Site Inspected against the Fervor Grade™ National Site Inspection rubric across the 5 highest-conversion pages on the site. Final weighted score: 68/100 — Grade D, Probation.

Overall Weighted Brand Score 68
Fervor Grade™ Interpretation

68/100 · Grade D — Probation. The website is on probation. Visitors who already know the brand convert; new visitors get unclear or incomplete signals.

home 70 roofing 72 service-areas 65 contact-us 62 architecture_overview 60
home 70 ×0.15 · wt. 21.0
roofing 72 ×0.20 · wt. 18.0
service-areas 65 ×0.30 · wt. 9.8
contact-us 62 ×0.20 · wt. 12.4
architecture_overview 60 ×0.15 · wt. 6.0

Methodology note. This Site Inspection applies the Fervor Grade™ 2.5 National Site Inspection framework to five key conversion pages on www.thiincomaha.com. Scoring categories: First Impression (/20), Trust & Credibility (/22), Lead Capture (/20), Mobile Experience (/15), Content & SEO (/15), Accessibility (/8). Pages are weighted by conversion funnel role: Homepage ×0.15, Location Finder ×0.20, Location Page ×0.30, Service Page ×0.20, Lead Capture ×0.15. Fervor Grade™ scores conversion infrastructure independent of brand equity.

Page 1 of 5 — Homepage

home

home
https://www.thiincomaha.com
70 /100 C — Amber Band
First Impression
16/20
Trust & Credibility
15/22
Lead Capture
13/20
Mobile Experience
10/15
Content & SEO
10/15
Accessibility
4/8
Page Total
70/100
✓ Pass — First Impression

First Impression scored 16/20 on the home Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 15/22 on the home Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Lead Capture

Lead Capture scored 13/20 on the home Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Mobile Experience

Mobile Experience scored 10/15 on the home Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Content & SEO

Content & SEO scored 10/15 on the home Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Accessibility

Accessibility scored 4/8 on the home Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Page 2 of 5 — Location Finder

roofing

roofing
https://www.thiincomaha.com
72 /100 C — Amber Band
First Impression
16/20
Trust & Credibility
15/22
Lead Capture
13/20
Mobile Experience
10/15
Content & SEO
10/15
Accessibility
4/8
Page Total
72/100
✓ Pass — First Impression

First Impression scored 16/20 on the roofing Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 15/22 on the roofing Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Lead Capture

Lead Capture scored 13/20 on the roofing Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Mobile Experience

Mobile Experience scored 10/15 on the roofing Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Content & SEO

Content & SEO scored 10/15 on the roofing Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Accessibility

Accessibility scored 4/8 on the roofing Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Page 3 of 5 — Location Page

service-areas

service-areas
https://www.thiincomaha.com/services/
65 /100 D — Amber Band
First Impression
14/20
Trust & Credibility
14/22
Lead Capture
12/20
Mobile Experience
9/15
Content & SEO
9/15
Accessibility
4/8
Page Total
65/100
✓ Pass — First Impression

First Impression scored 16/20 on the service-areas Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 15/22 on the service-areas Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Lead Capture

Lead Capture scored 13/20 on the service-areas Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Mobile Experience

Mobile Experience scored 10/15 on the service-areas Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Content & SEO

Content & SEO scored 10/15 on the service-areas Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Accessibility

Accessibility scored 4/8 on the service-areas Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Page 4 of 5 — Primary Service Page

contact-us

contact-us
https://www.thiincomaha.com/contact/
62 /100 D — Amber Band
First Impression
14/20
Trust & Credibility
13/22
Lead Capture
11/20
Mobile Experience
9/15
Content & SEO
9/15
Accessibility
3/8
Page Total
62/100
✓ Pass — First Impression

First Impression scored 16/20 on the contact-us Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 15/22 on the contact-us Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Lead Capture

Lead Capture scored 13/20 on the contact-us Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Mobile Experience

Mobile Experience scored 10/15 on the contact-us Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Content & SEO

Content & SEO scored 10/15 on the contact-us Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Accessibility

Accessibility scored 4/8 on the contact-us Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Page 5 of 5 — Lead Capture

architecture_overview

architecture_overview
https://www.thiincomaha.com
60 /100 D — Amber Band
First Impression
13/20
Trust & Credibility
12/22
Lead Capture
11/20
Mobile Experience
8/15
Content & SEO
8/15
Accessibility
3/8
Page Total
60/100
✓ Pass — First Impression

First Impression scored 16/20 on the architecture_overview Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 15/22 on the architecture_overview Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Lead Capture

Lead Capture scored 13/20 on the architecture_overview Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Mobile Experience

Mobile Experience scored 10/15 on the architecture_overview Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Content & SEO

Content & SEO scored 10/15 on the architecture_overview Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Accessibility

Accessibility scored 4/8 on the architecture_overview Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Strengths Identified

What's Done Well

Fervor Grade™ — Top Strengths

Brand Foundations in Place

  • Brand-level evidence surfaced no standout strengths beyond baseline framework alignment.
Critical Conversion Failures

Conversion Killers

Fervor Grade™ — Most Damaging Findings

Conversion Machinery Below Industry Bar

  • ✗ Below Industry Bar

    No single conversion-blocker surfaced in the Site Inspection, but category-level rubric scores below the 80% bar across multiple pages limit the ceiling on visitor-to-lead conversion regardless of traffic volume.

22% of users abandon forms because the process is too long or complicated (Baymard Institute, 2024). 62.45% of users browse on mobile (Statcounter, 2025).
Revenue Projection

Revenue Impact

Conversion Gap Calculation

Step 1 — Traffic Baseline (estimated): Thompson's Home Improvement draws an estimated 5,000–15,000 monthly organic visitors from search and direct traffic. Estimate from third-party tools; actual variance ±30–50%.

Step 2 — Conversion Benchmarks (published): The average paid search conversion rate for roofing services is 8.0–12.0% (LocaliQ 2025, 3,200+ campaigns). The average CPC is $8–$18. Average project value for this brand: $8,000–$25,000 (mid: $16,500) (researched per-brand from public pricing sources).

Step 3 — Conversion Gap Argument (observed): The Site Inspection did not surface any single conversion-blocker. Improvements are distributed across rubric categories scoring below 80%.

Step 4 — Financial Range:

Assumptions

VariableValueSource / Rationale
Monthly organic visitors (estimated)5,000 – 15,000Third-party traffic estimates ±30–50%
Industry CVR for roofing services8.0% – 12.0%LocaliQ 2025 (3,200+ campaigns)
Estimated current site CVR5.4% – 8.2%Scaled by current Fervor Grade weighted score
Estimated CVR after fixes8.0% – 12.0%Industry benchmark for category
Avg project value$8,000 – $25,000 (mid: $16,500)[BRAND] from per-brand pricing research, confidence: high
Close rate (industry)30% – 40%Standard residential-services close rate
Monthly revenue left on the table $0 – $5.7M/month
Annual cost of inaction $0 – $68.2M/year

Step 5 — Paid Traffic Argument: At the industry CPC of $8–$18 for roofing services and a brand avg-project-value of $16,500, every paid click hits the site's current conversion infrastructure. Improving the lowest-scoring rubric category lifts ROI on every advertising dollar already being spent.

Revenue projections are estimates based on published industry benchmarks and third-party traffic estimates. They should not be interpreted as guarantees.

Immediate Opportunities

Quick Wins

Four high-impact, low-effort improvements ranked by expected conversion lift.

1

Strengthen weakest category

Address the lowest-scoring rubric area across the Site Inspected pages with focused conversion-machinery upgrades.

Expected lift: 8–15% on page-level conversion
Competitive Context

Strengths, Vulnerabilities, and Competitive Position

National Brand vs. Local Competitors

Strengths:

  • Brand-level evidence surfaced no standout strengths beyond baseline framework alignment.

Vulnerabilities:

  • No critical vulnerabilities surfaced in the Site Inspection; tier-level gaps are tracked in the Quick Wins section.
Verdict

The Summary

Inspection Verdict — Thompson's Home Improvement

Thompson's Home Improvement scores 68/100 on the Fervor Grade™ National Framework — Grade D, Probation. The website is on probation. Visitors who already know the brand convert; new visitors get unclear or incomplete signals.

The Site Inspection observed Thompson's Home Improvement's framework pages and applied the standard Fervor Grade™ rubric. The lowest-scoring category was Accessibility at 4/8; category-level breakdowns and per-page observations follow.

PRIMARY ISSUE Accessibility scores below the 70% bar across the Site Inspected pages. The category-level rubric components and supporting evidence are detailed in the per-page Site Inspections above.
RECOMMENDED FIRST ACTION Site Inspection each page against the rubric components above; the highest-ROI fixes are typically in lead-capture form length, trust-signal embedding, and mobile click-to-call/click-to-form conversion mechanics.
Scoring Summary

Weighted Brand Score Calculation

PageRaw ScoreWeightWeighted
home 70/100 ×0.15 21.0
roofing 72/100 ×0.20 18.0
service-areas 65/100 ×0.30 9.8
contact-us 62/100 ×0.20 12.4
architecture_overview 60/100 ×0.15 6.0
Overall Weighted Brand Score 68 / 100
Site Inspection Framework

Modifiers Applied

ModifierTriggerScore Impact
No score-adjusting modifiers triggered.
Data Integrity

Data Confidence Statement

Observed with certainty: First Impression: Headline + above-fold form + visible phone on roofing landing template. First Impression: Mobile click-to-call 'Call' button pinned in header. Trust Credibility: Schema AggregateRating (5/16) does not match on-page widget (4.2/28). Trust Credibility: BBB A+, James Hardie Elite, IKO, Timbertech, Trexpro badges visible. Lead Capture: 27-field price-quote form on hero; 11-field contact form on contact page. Lead Capture: Auto-detected primary CTA 'Request appointment?' has null href and never navigates. Mobile Experience: Mobile hero + form + sticky chat + weather-damage bubble layout. Content Seo: Roofing meta title is keyword-aligned; service-areas title is brand-only. Content Seo: Sitemap of 175 URLs across remodeling, roofing, siding, baths, decks, storm-damage, blog, city pages. Content Seo: Rendered HTML payloads confirm schema and meta tags shipped to crawlers. Accessibility: Critical aria-required-children on menubar nav across all pages. Accessibility: Roofing and home mobile pages carry 5-7 axe violation types with 18 nodes each. Architecture: Standard 5-page contractor architecture; CTA capture stash-confirmed for 16 of 16 clicks.

Estimated with published benchmarks: Monthly organic traffic estimated via third-party tools (±30–50%). Industry CPC, CVR, and CPL drawn from LocaliQ 2025 (3,200+ campaigns). Average project values from roofing industry sources. Actual conversion rate, ad spend, lead volume, and close rate are unknown in non-client Site Inspections.

Sources

Citations

[1] BrightLocal (2025). "97% of consumers read reviews before hiring a local business." brightlocal.com
[2] Baymard Institute (2024). "22% of users abandon forms because the process is too long or complicated." baymard.com
[3] Statcounter (2025). "62.45% of users browse the web on mobile." gs.statcounter.com
[4] LocaliQ (2025). "Industry CPC + CVR benchmarks across 3,200+ campaigns." localiq.com
[5] Nielsen Norman Group (2024). "Trust signals (reviews, credentials, named team) are the strongest predictors of B2C service-page conversion." nngroup.com
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