Who is SmartTouch Interactive?
Before you commit to any agency, it helps to review what they actually offer, how they price it, and where they focus. Here's what we found when we looked at SmartTouch.
SmartTouch Interactive is an Austin-based agency built exclusively for home builders and real estate developers. Their proprietary NexGen CRM has processed over 1 million leads resulting in $2B+ in new home sales. And they've won "Best Email Volume Builder" four consecutive years. They present regularly at NAHB's International Builders' Show.
Recognition: 1M+ leads converted to $2B+ in new home sales · "Best Email Volume Builder" 4 consecutive years · NAHB IBS presenter
Feature review at a glance
Side-by-side
Where SmartTouch excels
A CRM purpose-built for the builder sales process. NexGen isn't a generic CRM with bolt-on features — it's designed from the ground up for how builders sell homes. Processing 1M+ leads into $2B+ in sales means they understand the full journey from initial interest to closing. And four consecutive email marketing awards tell you they know how to nurture prospects through the long decision cycle that defines new home purchases.
And if you're a custom home builders contractor specifically, that trade depth counts for something. SmartTouch knows the seasonal surges, the buyer hesitations, and the search patterns that generalist agencies miss entirely.
Where Fervor differs as a SmartTouch alternative
SmartTouch and Fervor cover overlapping ground — SEO, Google Ads, conversion work — but the shape is different. SmartTouch runs that playbook across many industries. Fervor runs it for contractors only, and ties every channel to the same number: booked jobs per visitor. So if you're pulling 2,000 visits a month and the phone only rings 9 times, we don't argue about whether the problem is traffic or conversion. We diagnose which one is actually leaking and fix that side of the funnel.
(Quick way to tell where your gap is: check your Google Analytics. Under 500 monthly sessions usually means you need more visibility — SEO, GBP, paid search. Over 1,000 and the phone still isn't ringing means the conversion path is leaking. Fervor works on both, contractor-side.)
Revenue per visitor
Your traffic has a dollar value. But most agencies won't calculate it because the number isn't always flattering. We measure what each visitor is actually worth in booked revenue, then rank your fixes by which ones move that number fastest.
The Site Inspection
Before we recommend a single change, we score your site across 6 categories against 343 national contractor brands. You get a Fervor Grade™ and a ranked fix list. No sales call required. And no money changes hands.
Conversion-first design
Booked by Design™ doesn't start with a homepage mockup. It starts with conversion benchmarks from 18 trades we've already scored. So layout decisions, CTA placement, form position, the order your services appear on the page, even which photo goes above the fold — all of it is backed by what actually gets contractors booked.
Choosing the right agency for your business
Choose SmartTouch if:
- You need an agency that only works with custom home builders contractors
- You want custom home builders-specific keyword strategy and campaign management
- You value proprietary nexgen crm — 1m+ leads processed, $2b+ in attributed new home sales
Choose Fervor if:
- Your site gets traffic but your close rate from web leads sits under 5%
- You want to know exactly which pages are bleeding leads right now
- You need a website rebuilt around revenue per visitor, not just how it looks
- You want a Canada-based agency that works with US and Canadian contractors
One more thing. SmartTouch and Fervor cover overlapping ground. The honest split is shape, not service line: SmartTouch is built for breadth across industries; Fervor is built for depth across contractor trades, with revenue-per-visitor measurement on every account. Some contractors review both options and pick the fit that matches the way their team thinks about marketing.
Find out which problem you actually have
The free Site Inspection scores your site across 6 categories and tells you whether your bottleneck is traffic or conversion. It takes 30 seconds to submit.
Get My Free Site Inspection