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Fervor Grade™  /  The CRO Index  /  National Site Inspection
National Site Inspection — Kitchen & Bath — Canada & United States

Bath Tune-Up

A Site Inspection of the highest-traffic organic pages across bathtune-up.com — measuring whether the website earns trust independent of brand equity.

Domain bathtune-up.com
Inspection Date March 19, 2026
Pages Inspected 4
71 /100 Weighted Score: Grade C (Conditional)
Executive Summary

The Bath Tune-Up Site Inspection

The homepage uses a four-step ZIP-first quiz (Step 1 of 4 explicitly displayed) — best-in-class for low-friction lead capture on a high-ticket bathroom-remodel purchase. Visitors see the funnel length up front, which lifts completion rates. The Fervor Grade™ National Site Inspection scored bathtune-up.com at 73/100 — Grade B, Passing.

Overall Weighted Brand Score 73
Fervor Grade™ Interpretation

73/100 · Grade B — Passing. The website is passing. Most conversion fundamentals are present; the gap to A-tier is in tightening trust signals, lead-capture variety, or mobile UX.

Homepage 78 Location Finder 70 Service Page 72 Lead Capture 75
Homepage 78 ×0.15 · wt. 15.6
Location Finder 70 ×0.20 · wt. 21.0
Service Page 72 ×0.30 · wt. 21.6
Lead Capture 75 ×0.20 · wt. 15.0

Methodology note. This Site Inspection applies the Fervor Grade™ 2.5 National Site Inspection framework to five key conversion pages on bathtune-up.com. Scoring categories: First Impression (/20), Trust & Credibility (/22), Lead Capture (/20), Mobile Experience (/15), Content & SEO (/15), Accessibility (/8). Pages are weighted by conversion funnel role: Homepage ×0.15, Location Finder ×0.20, Location Page ×0.30, Service Page ×0.20, Lead Capture ×0.15. Fervor Grade™ scores conversion infrastructure independent of brand equity.

Page 1 of 5 — Homepage

Homepage

Homepage
https://bathtune-up.com
78 /100 B — Green Band
First Impression
17/20
Trust & Credibility
16/22
Lead Capture
17/20
Mobile Experience
13/15
Content & SEO
7/15
Accessibility
1/8
Page Total
78/100
✓ Pass — First Impression

First Impression scored 17/20 on the Homepage Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 16/22 on the Homepage Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Lead Capture

Lead Capture scored 17/20 on the Homepage Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Mobile Experience

Mobile Experience scored 13/15 on the Homepage Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Content & SEO

Content & SEO scored 7/15 on the Homepage Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Accessibility

Accessibility scored 1/8 on the Homepage Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Page 2 of 5 — Location Finder

Location Finder

Location Finder
https://bathtune-up.com/locations/
70 /100 B — Amber Band
First Impression
15/20
Trust & Credibility
14/22
Lead Capture
15/20
Mobile Experience
12/15
Content & SEO
6/15
Accessibility
1/8
Page Total
70/100
✓ Pass — First Impression

First Impression scored 17/20 on the Location Finder Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 16/22 on the Location Finder Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Lead Capture

Lead Capture scored 17/20 on the Location Finder Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Mobile Experience

Mobile Experience scored 13/15 on the Location Finder Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Content & SEO

Content & SEO scored 7/15 on the Location Finder Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Accessibility

Accessibility scored 1/8 on the Location Finder Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Page 3 of 5 — Location Page

Service Page

Service Page
https://bathtune-up.com/services/
72 /100 B — Amber Band
First Impression
16/20
Trust & Credibility
15/22
Lead Capture
16/20
Mobile Experience
12/15
Content & SEO
6/15
Accessibility
1/8
Page Total
72/100
✓ Pass — First Impression

First Impression scored 17/20 on the Service Page Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 16/22 on the Service Page Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Lead Capture

Lead Capture scored 17/20 on the Service Page Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Mobile Experience

Mobile Experience scored 13/15 on the Service Page Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Content & SEO

Content & SEO scored 7/15 on the Service Page Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Accessibility

Accessibility scored 1/8 on the Service Page Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Page 4 of 5 — Primary Service Page

Lead Capture

Lead Capture
https://bathtune-up.com/contact/
75 /100 B — Green Band
First Impression
16/20
Trust & Credibility
15/22
Lead Capture
16/20
Mobile Experience
12/15
Content & SEO
7/15
Accessibility
1/8
Page Total
75/100
✓ Pass — First Impression

First Impression scored 17/20 on the Lead Capture Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

⚠ Warn — Trust & Credibility

Trust & Credibility scored 16/22 on the Lead Capture Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Lead Capture

Lead Capture scored 17/20 on the Lead Capture Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✓ Pass — Mobile Experience

Mobile Experience scored 13/15 on the Lead Capture Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Content & SEO

Content & SEO scored 7/15 on the Lead Capture Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

✗ Issue — Accessibility

Accessibility scored 1/8 on the Lead Capture Site Inspection. See the rubric components in the Scoring Summary section for category-level breakdowns.

Strengths Identified

What's Done Well

Fervor Grade™ — Top Strengths

The homepage uses a four-step ZIP-first quiz (Step 1 of 4 explicitly displayed) — best-in-class...

  • The homepage uses a four-step ZIP-first quiz (Step 1 of 4 explicitly displayed) — best-in-class for low-friction lead capture on a high-ticket bathroom-remodel purchase. Visitors see the funnel length up front, which lifts completion rates.
  • Phone number is below the quiz rather than in the header — visitors who prefer to call must scroll past the form first. For a considered-purchase trade where some visitors prefer voice, this is a missed channel.
Critical Conversion Failures

Conversion Killers

Fervor Grade™ — Most Damaging Findings

Accessibility is the weakest category — two critical violations (aria-required-attr) and four...

  • ✗ Accessibility

    Accessibility is the weakest category — two critical violations (aria-required-attr) and four serious (color-contrast, tabindex, aria-prohibited-attr) put screen-reader users at a real disadvantage on the lead-capture quiz.

  • ✗ Accessibility

    Increase contrast on the affected text — the Site Inspection surfaced color-contrast as a serious WCAG 2.0 AA violation. Likely small grey-on-white body copy.

  • ✗ Trust Signals

    Embed a Google Reviews widget so the testimonial trust signal is independently attested rather than brand-curated.

22% of users abandon forms because the process is too long or complicated (Baymard Institute, 2024). 62.45% of users browse on mobile (Statcounter, 2025).
Revenue Projection

Revenue Impact

Conversion Gap Calculation

Step 1 — Traffic Baseline (estimated): Bath Tune-Up draws an estimated 3,000–10,000 monthly organic visitors from search and direct traffic. Estimate from third-party tools; actual variance ±30–50%.

Step 2 — Conversion Benchmarks (published): The average paid search conversion rate for home services is 6.0–10.0% (LocaliQ 2025, 3,200+ campaigns). The average CPC is $5–$12. Average project value for this brand: $2,500–$30,000 (mid: $12,000) (researched per-brand from public pricing sources).

Step 3 — Conversion Gap Argument (observed): This site has the following conversion gaps observed in the Site Inspection: Accessibility is the weakest category — two critical violations (aria-required-attr) and four serious (color-contrast, tabindex, aria-prohibited-attr) put screen-reader users at a real disadvantage on the lead-capture quiz

Step 4 — Financial Range:

Assumptions

VariableValueSource / Rationale
Monthly organic visitors (estimated)3,000 – 10,000Third-party traffic estimates ±30–50%
Industry CVR for home services6.0% – 10.0%LocaliQ 2025 (3,200+ campaigns)
Estimated current site CVR4.4% – 7.3%Scaled by current Fervor Grade weighted score
Estimated CVR after fixes6.0% – 10.0%Industry benchmark for category
Avg project value$2,500 – $30,000 (mid: $12,000)[BRAND] from per-brand pricing research, confidence: high
Close rate (industry)30% – 40%Standard residential-services close rate
Monthly revenue left on the table $0 – $2.5M/month
Annual cost of inaction $0 – $29.5M/year

Step 5 — Paid Traffic Argument: At the industry CPC of $5–$12 for home services and a brand avg-project-value of $12,000, every paid click hits the site's current conversion infrastructure. Improving the lowest-scoring rubric category lifts ROI on every advertising dollar already being spent.

Revenue projections are estimates based on published industry benchmarks and third-party traffic estimates. They should not be interpreted as guarantees.

Immediate Opportunities

Quick Wins

Four high-impact, low-effort improvements ranked by expected conversion lift.

1

Move the phone number into the top header so visitors who prefer voice contact see the...

Move the phone number into the top header so visitors who prefer voice contact see the channel without scrolling past the quiz.

Implementation: 1–2 weeks · Expected lift: 5–15% on the affected page
2

Fix the aria-required-attr critical violation on the homepage form — every ARIA widget...

Fix the aria-required-attr critical violation on the homepage form — every ARIA widget needs its required attributes (slider needs aria-valuenow, etc.). Single editorial pass.

Implementation: 1–2 weeks · Expected lift: 5–15% on the affected page
3

Increase contrast on the affected text — the Site Inspection surfaced color-contrast as a...

Increase contrast on the affected text — the Site Inspection surfaced color-contrast as a serious WCAG 2.0 AA violation. Likely small grey-on-white body copy.

Implementation: 1–2 weeks · Expected lift: 5–15% on the affected page
4

Embed a Google Reviews widget so the testimonial trust signal is independently...

Embed a Google Reviews widget so the testimonial trust signal is independently attested rather than brand-curated.

Implementation: 1–2 weeks · Expected lift: 5–15% on the affected page
Competitive Context

Strengths, Vulnerabilities, and Competitive Position

National Brand vs. Local Competitors

Strengths:

  • The homepage uses a four-step ZIP-first quiz (Step 1 of 4 explicitly displayed) — best-in-class for low-friction lead capture on a high-ticket bathroom-remodel purchase. Visitors see the funnel length up front, which lifts completion rates.
  • Phone number is below the quiz rather than in the header — visitors who prefer to call must scroll past the form first. For a considered-purchase trade where some visitors prefer voice, this is a missed channel.

Vulnerabilities:

  • Accessibility is the weakest category — two critical violations (aria-required-attr) and four serious (color-contrast, tabindex, aria-prohibited-attr) put screen-reader users at a real disadvantage on the lead-capture quiz.
Verdict

The Summary

Inspection Verdict — Bath Tune-Up

Bath Tune-Up scores 73/100 on the Fervor Grade™ National Framework — Grade B, Passing. The website is passing. Most conversion fundamentals are present; the gap to A-tier is in tightening trust signals, lead-capture variety, or mobile UX. The homepage uses a four-step ZIP-first quiz (Step 1 of 4 explicitly displayed) — best-in-class for low-friction lead capture on a high-ticket bathroom-remodel purchase.

Accessibility is the weakest category — two critical violations (aria-required-attr) and four serious (color-contrast, tabindex, aria-prohibited-attr) put screen-reader users at a real disadvantage on the lead-capture quiz.

PRIMARY ISSUE Accessibility is the weakest category — two critical violations (aria-required-attr) and four serious (color-contrast, tabindex, aria-prohibited-attr) put screen-reader users at a real disadvantage on the lead-capture quiz.
RECOMMENDED FIRST ACTION Move the phone number into the top header so visitors who prefer voice contact see the channel without scrolling past the quiz.
Scoring Summary

Weighted Brand Score Calculation

PageRaw ScoreWeightWeighted
Homepage 78/100 ×0.15 15.6
Location Finder 70/100 ×0.20 21.0
Service Page 72/100 ×0.30 21.6
Lead Capture 75/100 ×0.20 15.0
Overall Weighted Brand Score 73 / 100
Site Inspection Framework

Modifiers Applied

ModifierTriggerScore Impact
No score-adjusting modifiers triggered.
Data Integrity

Data Confidence Statement

Observed with certainty: First Impression: hero shows the multi-step quiz Step 1 of 4 with ZIP field plus Next Step button. Trust Credibility: page shows Highly Rated by Our Happy Customers testimonial block plus six-badge Trustpoints strip. Lead Capture: mobile homepage leads with Step 1 of 4 quiz, Next Step button, and Or Call Now phone alternative. Mobile Experience: mobile is responsive, quiz visible above the fold, cookie banner partially covers lower viewport. Accessibility: axe-core surfaced 2 critical (aria-required-attr), 4 serious (color-contrast, tabindex, aria-prohibited-attr, +1), 3 moderate, 0 minor unique violations. Full Evidence Stack: cta_clickthrough.json captures[] verified 79 successful CTA clicks across the captured pages. Verified primary CTAs (label + destination): 'Request A Consultation' → /en-ca/request-your-free-consultation/; 'Request a Free Quote' → /en-ca/request-your-free-consultation/; 'Why Spring is the Best Time to Start You' → /en-ca/blog/why-spring-is-the-best-time-to-start-y; 'Contact Us' → ..

Estimated with published benchmarks: Monthly organic traffic estimated via third-party tools (±30–50%). Industry CPC, CVR, and CPL drawn from LocaliQ 2025 (3,200+ campaigns). Average project values from kitchen-bath industry sources. Actual conversion rate, ad spend, lead volume, and close rate are unknown in non-client Site Inspections.

Sources

Citations

[1] BrightLocal (2025). "97% of consumers read reviews before hiring a local business." brightlocal.com
[2] Baymard Institute (2024). "22% of users abandon forms because the process is too long or complicated." baymard.com
[3] Statcounter (2025). "62.45% of users browse the web on mobile." gs.statcounter.com
[4] LocaliQ (2025). "Industry CPC + CVR benchmarks across 3,200+ campaigns." localiq.com
[5] Nielsen Norman Group (2024). "Trust signals (reviews, credentials, named team) are the strongest predictors of B2C service-page conversion." nngroup.com
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