Privacy Policy for Fervor Studio

Effective Date: November 17, 2025

Fervor Studio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect information obtained through our website, services, and any communications with our clients or prospective clients. This applies to all visitors and users of our website and clients engaging in any of our services.

1. Information We Collect

Personal Information:

We may collect personal information you provide to us directly, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Business name and website URL
  • Billing and payment information
  • Project details and preferences

Non-Personal Information:

We may automatically collect certain non-personal information when you interact with our website or services:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited and time spent on site
  • Referral source

Tracking Technologies:

We use cookies, tracking pixels, and analytics tools (e.g., Google Analytics, Microsoft Clarity, CallRail, BrightLocal) to monitor website usage, improve performance, and understand user behaviour.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver our services

  • To communicate with you about your project or inquiry

  • To process payments and send invoices

  • To improve our website, offerings, and marketing strategies

  • To send updates, promotions, or educational content (opt-in only)

  • To comply with legal obligations or enforce our terms

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only in the following circumstances:

  • With subcontractors (e.g., designers, developers, VAs) strictly for project fulfillment

  • With service providers who support our business (e.g., payment processors, email platforms, analytics tools)

  • As required by law, legal process, or to protect our rights

All third-party partners are required to protect your information and use it solely for the services they are providing to us.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is 100% secure.

5. Data Retention

We retain personal data for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, or resolve disputes. You may request deletion of your personal data by contacting us.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications at any time

  • Withdraw consent where applicable

  • Lodge a complaint with a data protection authority (if in the EU/UK)

To exercise your rights, email us at: [email protected]

7. Third-Party Links

Our website may include links to external websites not operated by us. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting personal data.

8. International Data Transfers

If you access our services from outside Canada, you acknowledge that your data may be transferred to, processed, and stored in jurisdictions that may not offer the same level of data protection as your home country.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

Fervor Studio
Calgary, Alberta, Canada
Email: [email protected]