Privacy Policy

Who We Are

Fervor Studio is operated by Fervor Group Inc., based in Cochrane, Alberta, Canada. When this policy says "we," "us," or "Fervor," it means Fervor Group Inc.

Website: fervorstudio.ca
Contact: nenyi@fervorstudio.ca

What We Collect

We collect information you provide directly and information collected automatically when you visit our website.

Information You Provide

When you request a Site Inspection, fill out a contact form, subscribe to our newsletter, or book a call, we collect your name, email address, phone number (if provided), website URL, and trade category.

Information Collected Automatically

We use privacy-respecting analytics to understand how visitors use our site. This includes page views, referral sources, device type, and approximate geographic location (country/region level only). We do not use third-party cookies for advertising.

How We Use Your Information

We use your information to:

• Deliver the services you requested (Site Inspections, consultations, newsletters)
• Communicate with you about your inquiry or project
• Improve our website and services based on aggregate usage patterns
• Send you our newsletter if you subscribed (you can unsubscribe at any time)

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare — hosting and security (pages served through their CDN)
• Calendly — appointment scheduling (when you book a call)
• Sanity — content management (stores published content, not personal data)

Each service operates under its own privacy policy. We select services that respect user privacy and comply with applicable data protection laws.

Cookies

Our website uses minimal cookies. We do not use advertising cookies or cross-site tracking. Essential cookies may be set by Cloudflare for security and performance purposes.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for future collection or use of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, email us at nenyi@fervorstudio.ca.

Data Retention

We retain your personal information only as long as necessary to provide the services you requested or as required by law. Newsletter subscribers can unsubscribe at any time, and we will remove their email from our mailing list within 10 business days.

Security

We use reasonable technical and organizational measures to protect your information, including HTTPS encryption, access controls, and secure hosting through Cloudflare.

Changes to This Policy

We may update this policy from time to time. Significant changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email nenyi@fervorstudio.ca.